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Haarlem Hotel Suites

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Terms and conditions

These are the General Conditions of Brasss & Haarlem Hotel Suites, registered with the Chamber of Commerce under number 34065583, registered at the address Oudeweg 8G, 2031 CC in Haarlem, VAT number NL809430502B01. These conditions apply to all services of Brasss & Haarlem Hotel Suites and to each use of the websites and and underlying web pages (further: the "website").

By using the website, you agree to be bound by these Terms and Conditions. Brasss & Haarlem Hotel Suites has the right to change these General Terms and Conditions at any time, without prior notice. You are advised to review (again) these General Conditions upon repeated use.

Reservations and services

You can reserve a suite/apartment in any of our hotel through the website. All reservations must be guaranteed by a credit card valid on the date of arrival. Non-guaranteed reservations will not be accepted.

Bookings made through the website are subject to the then applicable rates. Brasss & Haarlem Hotel Suites is entitled at any time not to accept or execute a reservation, or to attach additional conditions to the acceptance or execution of a reservation.

Personal data collected from you by Brasss & Haarlem Hotel Suites will be processed in accordance with Brasss & Haarlem Hotel Suites' Privacy Statement. Please click here to consult the Privacy Statement.

You must use the services of Brasss & Haarlem Hotel Suites in accordance with applicable law, these General Terms and Conditions, accepted standards of decency and reasonable instructions from our hotels, as published on the website or provided at the hotel. It is therefore not permitted to use the services for unlawful purposes, in a manner that could damage the rights and/or interests of third parties or which, in the opinion of the Brasss & Haarlem Hotel Suites staff, could in any way damage the our hotels. If you act in violation of the foregoing, our hotels reserve the right to refuse further service to you. You shall be liable for all damages and expenses incurred by Brasss & Haarlem Hotel Suites as a result of your violation of this provision, without the necessity of any prior claim or notice of default.

Cancellation and termination

Cancellation or modification of a reservation based on the standard rate must be made no later than 23:59 (local time at the hotel location) 1 day prior to the day of arrival. Otherwise, the cost for 1 night's stay, including taxes, will be charged unless otherwise agreed upon. If a guest has booked the non-refundable rate, the full amount will be collected at all times.

As the services of Brasss & Haarlem Hotel Suites relate to accommodation and/or recreational services taking place within a certain period or on a certain date and/or time, legal regulations giving the customer the right to cancel a contract concluded at a distance without giving reasons and within a certain period do not apply to the contract concluded through the Website, nor to the services.


The rates listed on the Website include VAT and any other surcharges, unless otherwise indicated. Brasss & Haarlem Hotel Suites reserves the right to change these rates without prior notice for justifiable reasons.

In the event of failure to pay (on time), you will be in default, without the need for prior demand or notice of default. If you still fail to pay despite the claim or notice of default, Brasss & Haarlem Hotel Suites have the right to transfer the claim to a third party.

Intellectual property rights relating to the website.
You acknowledge and agree that the website contains material protected by copyright. Certain names, words, titles, phrases, logos, icons, images or designs on the pages of this website may be trade names, trademarks or service marks of Brasss & Haarlem Hotel Suites or affiliates. The mention of these trademarks, trade names or service marks on pages of this website does not imply the granting of any license to any other person.

You are permitted to download material published on this website for non-commercial purposes, temporarily store it on one computer and print it, solely for your own personal use. You agree that you do not acquire ownership of any content that you have downloaded. You may not distribute copies of the material, for any purpose, or "frame" it on any website created or operated by you. You agree to abide by all copyright notices, directions and restrictions regarding content on this website.

Unauthorized downloading, transmission, republication or other copying or modification of any material published on this website, including trademarks, trade names and service marks, may violate trademark and copyright laws and may result in legal action. Brasss & Haarlem Hotel Suites reserves the right to take legal action in the event of unauthorized use of trade names, trademarks and images of our hotels and affiliates found on this website.

No unlawful or prohibited use

As a condition of your use of this website, you warrant to Brasss & Haarlem Hotel Suites that you will not use this website for any purpose that is unlawful or in violation of these Terms and Conditions.

Brasss & Haarlem Hotel Suites has no obligation to monitor or post controls with respect to discussions, chats, submissions, transmissions, bulletin boards and the like on this website and assumes no responsibility or liability by reason of the contents thereof, nor for errors, libel, slander, defamation, concealment, falsehood, obscenity, pornography, profanity, dangerous elements or inaccuracies in information within these sections of the website. If you believe that any part of the content of the website violates intellectual property law or is otherwise unlawful, you should send a notice to Conservatory Hotel with a full and accurate description of the content in question and the reason why it is unlawful.

You may not post or transmit any unlawful, threatening, libelous, defamatory, obscene, offensive, inflammatory, pornographic, or profane material, or any material that might constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law. Brasss & Haarlem Hotel Suites will fully cooperate in the event of a request from law enforcement authorities or a court order to disclose the identity of any person who submitted such information or materials.

Disclaimer of Warranties

Brasss & Haarlem Hotel Suites has compiled the information on this website for the benefit of guests, potential guests and travel industry professionals. The information, materials and software algorithms contained in or downloadable from this website, including text, graphics and links, are provided "as is" and "as available.

The information and materials on this website are believed to be true and complete at the time of publication. Although Brasss & Haarlem Hotel Suites attempts to ensure that all information and materials remain current and truthful, they are subject to change without notice and Brasss & Haarlem Hotel Suites cannot guarantee that they will be true, complete and current at all times. In addition, Brasss & Haarlem Hotel Suites cannot guarantee the accuracy, adequacy or completeness of software algorithms and expressly disclaims any liability for errors or omissions in software algorithms.

Brasss & Haarlem Hotel Suites does not guarantee that the website and/or its services will be accessible at all times and without interruptions or failures.

No warranty of any kind, implied, express or statutory, including, but not limited to, warranties of non-infringement of intellectual property or third party rights, title, latent defects, uninterrupted operation, merchantability, fitness for a particular purpose or freedom from computer viruses, is made with respect to the information, materials and software algorithms.

Exclusion of liability

The liability of Brasss & Haarlem Hotel Suites in connection with a culpable breach of its obligations and/or in tort or otherwise, shall be limited to compensation for direct damages suffered by you in an amount not to exceed the total price paid by you to Brasss & Haarlem Hotel Suites for the services from which the liability arises. Under no circumstances will the total liability of Brasss & Haarlem Hotel Suites for direct damages of any kind exceed an amount of €500.

Only the following damages are considered direct damages:
damage to property;
reasonable costs associated with assessing the cause and extent of the damage, to the extent that such assessment relates to direct damage, as described in these General Terms and Conditions;
reasonable costs associated with preventing or limiting the damage, insofar as you can prove that these costs have led to a limitation of direct damage, as described in these General Terms and Conditions.
Liability of Brasss & Haarlem Hotel Suites for damages other than direct damages ("indirect damages"), including, but not limited to, moral or consequential damages, lost profits, lost opportunities, loss of information, expenses incurred in connection with this website or any website linked to it, or for damages arising out of the use or inability to use the website, software algorithms or linked websites due to interruptions, defects, delays in operation or transmission, computer viruses or line or system failures, is expressly excluded.

The limitations mentioned in the preceding paragraphs of this article shall lapse if and insofar as the damage results from intentional or deliberate recklessness on the part of Brasss & Haarlem Hotel Suites or its managers ("own acts").

A condition for any right to compensation is at all times that you must report the damage to Brasss & Haarlem Hotel Suites as soon as possible after its occurrence. Any claims for damages against Brasss & Haarlem Hotel Suites which are not submitted within a period of 6 months after the occurrence of the ground for the claim are no longer admissible.

Links to Third Party Websites

Brasss & Haarlem Hotel Suites has no control over third-party websites and is therefore not responsible for the content of linked websites or links located on a linked website. Brasss & Haarlem Hotel Suites provides such links solely as a convenience to you. The inclusion of any link does not imply that the linked Web site or the information contained therein has been approved, reviewed, or verified by Brasss & Haarlem Hotel Suites.

Use of software algorithms available on the website and links to other Internet resources is entirely at your own risk. The content, veracity, proclaimed views and other links provided by these software algorithms and resources have not been investigated, verified, audited or approved by Brasss & Haarlem Hotel Suites.